Online Course Policy:
Due to the fact that we are giving access to intellectual properties including: patents, trademarks, copyrights and trade secrets in downloadable format, we cannot offer any returns. All sales are final.
Physical Class Policy:
Upon completion of level 4, students are given one opportunity to pass all testing without any additional charge. If students do not pass, there is a retesting fee of $199 per retest.
If students need to cancel attending ASTR’s physical class, they must do so via email at least 30 days before the class start date for a full refund minus a $100 cancellation fee.
If the candidate is not able to attend the class due to an emergency, he or she will be able to apply the paid balance to a future class.
Instrument Sale Policy:
We will not accept returns for tools due to hygiene safety issues. All sales are final.
Contact us within 7 business days if there is a defect in the tools you receive.
Promotion & Discount Policy:
Discounts and promotions cannot be combined. Current discounts cannot be applied to past purchases. Previous purchases cannot be refunded so that client can purchase at current discount price. All sales are final.